Support
We're here to help
Reach out by email and we'll get back to you. We typically respond within 1β2 business days.
Contact us
Email our team directly. For privacy or data requests, please include the app name.
Email ussupport@originhub.app
FAQ
Frequently asked questions
How do I manage or cancel my subscription?+
All subscriptions are billed through your Apple ID. You can view, change, or cancel a subscription at any time from Settings β your name β Subscriptions on your iPhone or iPad.
How do I request a refund?+
Purchases are processed by Apple. Refund requests are handled through Apple at reportaproblem.apple.com. If you need help, contact us and we'll point you in the right direction.
Is my data private?+
Yes. We collect only what is needed to run and improve our apps. We use Firebase Analytics for anonymized usage insights and RevenueCat for subscription management. See our Privacy Policy for full details.
Which devices are supported?+
OriginHub apps are built for iPhone and iPad running a recent version of iOS. Check each app's App Store listing for exact requirements.
How quickly will I get a response?+
We typically reply to support requests within 1β2 business days.